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New Connection

New Connection

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New LPG Connections are now available on demand. In case you do not have an LPG connection from any of the PSU Oil Companies in your household and you have a separate cooking area in your house you can have an Indane domestic connection in your household.

How to Get An Indane Gas New Connection?

For the benefit of future and existing customers, Indane Gas services can be availed through the web portal, SMS, Interactive Voice Response System (IVRS) and by contacting the distributor directly. To apply for a new Indane gas connection, individuals can either apply online or offline. The online and offline methods to apply for an Indane gas connection is described below.

How to Apply for Indane Gas New Connection Offline at Our Office?

Customers can also apply for a new Indane Gas connection offline by visiting our office. Follow the easy steps given below to apply for a new Indane Gas connection.

Documents Required for Indane Gas New Connection

While requesting a new Indane Gas connection, customers will be required to submit KYC form alongwith the following documents for their application to be processed.

  • Your distributor will ask you to submit a completely filled in KYC form alongwith documents like Proof of Address and Proof of Identity.
  • Also, submit four photographs & copies of Aadhaar Crd and bank statement for subsidy, if applicable.

  • Kindly note that the customer is required to produce proof of Identity , Proof of address( House/ flat should be in the name of applicant), Lease Agreement/ rent deed in case the person is living on rent/ lease. Aadhaar Card and Bank account Statement are mandatory if the person wishes to receive Subsidy.

    • Aadhaar Card
    • Driving License
    • Voter ID
    • Lease Agreement
    • Recent telephone, water or electricity bills
    • Passport
    • LIC policy
    • Bank account statement or credit card statement
    • House registration document
    • Flat possession letter

    From the above given list, all relevant documents are to be submitted by the customer while applying for a new Indane Gas Connection.

    How to Apply for an Indane New Connection Online?

    As a part of the Digital India initiative, Indian Oil Corporation introduced the e-SV and SHAHJ schemes that will enable the customers to apply for an Indane Gas connection online. e-SV or the electronic subscription voucher has the details regarding the pressure regulator and the number of cylinders offered to the customer for the security deposit that the customer has offered. Upon release of the LPG connection, this document is sent by email to the customer directly.

    Advantages of Indane Gas Online Application

    The new age LPG gas customers want a hassle free experience when booking a new connection, requesting a gas refill or surrendering a connection. Keeping this in mind, Indane Gas has come up with the e-SV initiative which will offer an array of benefits for the customers. Here are some of the advantages that come with the Indane Gas online application process.

    Intimations and Tracking

    Consumers can track their request and get intimations by email and SMS at various stages of processing which will keep them informed about the progress.

    Better Monitoring of New Connections

    Every new stage in a new LPG gas connection release can be monitored electronically via the e-SV process and this will lead to a significant reduction in time taken for the release of a new connection.

    Consumer Awareness

    While applying for a new Indane LPG gas connection, consumers can read and go through all the conditions applicable for availing an LPG connection.

    Consumer Choice

    The prospective customer can make a new choice regarding the type of connection including single cylinder, double cylinder and also other products like hot plate etc. Since the customers can select these products directly from the online portal, forced selling by distributors is reduced.

    Cashless Transactions

    Prospective consumers can pay using their credit cards and debit cards or net banking through a strong online payment gateway. Making a payment online reduces the possibility of over charging and also helps customers make immediate purchase decisions.

    No Visits to Distributor Showroom

    Indane Gas e-SV process offers a great flexibility to the customers by allowing them to apply for a new LPG connection right from the comfort of their homes. The customer does not have to visit the distributor or fill forms to apply for a new Indane Gas connection. Also, the original Subscription Voucher (SV) copy will be sent directly to the customer’s residence along with the equipment requested.

    Online De-Duplication Process

    The e-SV facility offered by Indane Gas is integrated with online de-duplication check for multiple LPG gas connections before releasing a connection to a prospective customer. Thanks to this process, the possibility of releasing multiple connections to the same household and the blocking of gas connection at a later date is avoided.

    Process for SAHAJ Indane New Gas Connection Online

    Given below is the process flow for SAHAJ and e-SV system to apply for a new Indane Gas Connection online.

    • The customer registers for a new LPG gas connection by completing the online KYC form and uploading the supporting proof of address & proof of income documents on https://indane.co.in/cylinder_book.php.
    • Indane Gas will make and online check of inter company dedupe of KYC documents.
    • For the applications that have cleared the dedupe, a waitlist will be created.
    • After verification of the submitted KYC details against the POA and POI, the waitlist will be released to the concerned distributors.
    • The prospective customers will be notified by email and SMS to proceed with the request and to select the equipments and the suitable mode of payment.
    • The customer can make an online payment by selecting the mode of payment as debit card, credit card or net banking.
    • Alternatively, the customer can also make a payment at the distributor showroom while availing the gas connection.

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